10.31.2008

Bah- what a day

It's just been an emotional and trying day today. Did I ever tell you how much I love Halloween? I do, I love it a lot not because of any of the scary stuff- but for the fun of dressing up! My kitty litter cake was a hit at my hubby's work (again!) so I have that. I'm glad they loved it- and if you work with him, thank you guys for loving it!

Otherwise, did you know that Safari isn't letting me log into blogger? Nope, keeps redirecting me.

I <3 Firefox.

My talk with MobileMe Support

So, as a Macintosh user, I have recently had to face the facts that certain things have to change... whether I like it or not.

I chat on iChat with my old .mac nickname that wasn't active as a working account. Now that .mac has been phased out and transformed into .me , I am finding it impossible to administrate my options for my old nickname that I use regularly to chat with because the fact it wasn't active when it was migrated meant they deleted the account overall. All I want to do is change my password, but alas- it's.... impossible! Yep, that is what I said- you cannot change your old .mac password. It doesn't exist any longer other than in the AIM chat world. It's un-administratable.

If you know of an answer, by all means let me know. Here is my chat with the tech support of apple.com .

P.S.- Don't let them tell you that you can change it via the iforgot.apple.com web URL, because it doesn't work either. It will say you changed it, but changes will not take.




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* You are chatting with Joe T, a MobileMe Support Representative

Hi, my name is Joe T. Welcome to Apple!
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Jyn Meyer: Hi Joe, happy halloween :)
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Joe T: And Happy Halloween to you as well, Jyn! How are you doing?
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Jyn Meyer: I just talked with a representative about my issue
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Jyn Meyer: and it wasnt resolved

Jyn Meyer: I need to change my password connected with my .mac nick that I use for ichat, and she sent me to iforgot.apple.com
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Joe T: I do apologize for any inconvenience this has caused you, Jyn. I see that you were trying to get your password reset on your MobileMe account, is that correct?
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Jyn Meyer: I have successfully changed it that way, but it isn't applying
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Jyn Meyer: no , not on my mobileme
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Jyn Meyer: on my .mac
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Jyn Meyer: I have two nicknames. I have xxxxxx@mac.com that I use for chatting, and then I have xxxxxx@me.com for my .me- I need to change the password associated with my .mac account NOT my .me.
*
Joe T: Ok, .Mac was actually transitioned into MobileMe back in July. As your account was active during that period, you were allowed to keep the @mac.com email address, although you now also have an @me.com address as well. Both will empty into the same mailbox, though, as they are the same account.
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Jyn Meyer: Ok, so how come they have separate passwords then? are you saying I cannot change my .mac password ever now?
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Jyn Meyer: because they are still being allowed for use in chat...
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Joe T: If you used the @mac.com email address for your iChat login, the iChat login is actually completely separate from .Mac or MobileMe. You can use the email address for that login, but beyond that the password created in iChat is separate from your account password.
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Jyn Meyer: I dont use mail, or anything for my .mac other than my ichat.... and I need to change my ichat password for the nickI use regularly (xxxxxx@mac.com)
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Jyn Meyer: so...how do I change it then?
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Joe T: I'll be right with you.
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Jyn Meyer: thank you :)
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Jyn Meyer: I appreciate your help
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Joe T: Ok, I show the account xxxxxx@mac.com is no longer an active MobileMe account. Just to let you know, those @mac.com email addresses that were used for iChat logins were allowed to retain the ability to use them or iChat, but all other functions of the .Mac account were ended when the account became inactive for an extended period. Let me see if there is a way to be able to change the password for your iChat login, though.
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Jyn Meyer: that would be great
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Jyn Meyer: Eitherwya I just need to know- ok we can change it or, sorry you are out of luck... you would think though, that they woudl want to keep you secure fi they were going to let us sontinue using that old email addy
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Jyn Meyer: im a bit dislexic today, sorry, heh
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Joe T: Quite alright. Let me check a bit more on this for you, Jyn.
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Jyn Meyer: Thank you :) I'm patient
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Joe T: I'm sorry for the delay. I'll be right with you.
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Jyn Meyer: its ok
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Jyn Meyer: I have five kids- Im always busy :D
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Joe T: Thank you for waiting. I'll be with you in just a moment.
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Joe T: I'll be right with you.
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Joe T: I'm sorry for the delay. I'll be right with you.
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Joe T: Thank you for waiting, Jyn. Ok, from what I have been able to find, it does not appear that there is currently any way to change the password for your iChat login xxxx@mac.com. Basically, what occurred is that your .Mac account with that address became inactive sometime before the transition to MobileMe and was deprovisioned. When the transition occurred, any .Mac accounts that were in a deprovisioned status became recycled and available again for creation as a MobileMe account, although without the @mac.com (all new accounts created after the transition have only @me.com). The @mac.com addresses were allowed to continue being used as iChat accounts, though.
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Joe T: Unfortunately, the iChat login version of your address used the same password as the @mac.com account. As the account no longer exists, though, we have no way to be able to change that password.
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Jyn Meyer: I have a buddy who is tech for macintosh and he says he is able to administrate his via his .me account
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Jyn Meyer: he has both, but has a fmaily pack
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Jyn Meyer: family even
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Joe T: Correct, if his account remained active, he would still be able to change the password through MobileMe. Your jxxxxxx@mac.com currently only exists as a iChat login, though, and is no longer a MobileMe account because it was inactive and became recycled during the transition. As the account no longer exists with MobileMe, there is no way to edit or change the password.
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Jyn Meyer: ok
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Jyn Meyer: this is bad though, you know that lol
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Jyn Meyer: because now there is a completely unadministratable nickname in the world
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Jyn Meyer: Im sure im not the only one
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Joe T: Newly created MobileMe accounts, such as the xxxxxx@me.com, can also be used as iChat logins as long as the MobileMe account remains active. However, unlike the @mac.com addresses, when the account becomes inactive the @me.com address can no longer be used to login to iChat until the account is reactivated.
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Jyn Meyer: right
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Jyn Meyer: So in order to create an ichat nickname that I can administrate - what do I need to do?
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Joe T: Currently you can use your trial MobileMe account, xxxxx@me.com, to login to iChat. Again, though, this will only be usable while the account remains active. You can change the password on this account to one of your choosing at any time by going to www.me.com/account. You will need to enter the current password, after which you can change it through Password Settings on the left.
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Jyn Meyer: Right, but say i dont want to continue the trial- what would I need to do to have an administratable ichat nickname?
* Joe T: Let me check and see if there may be a way to use it outside of utilizing MobileMe. One moment, please.
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Jyn Meyer: thank you

Joe T: I'll be right with you.
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Joe T: Thank you for waiting. I'll be with you in just a moment.
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Joe T: I'm sorry for the delay. I'll be right with you.
Joe T: Ok, essentially, when you use your .Mac or MobileMe email address for iChat, it actually creates an AIM (AOL Instant Messenger) username as well which becomes linked with your .Mac or MobileMe account. When you are accessing iChat, it is actually doing so with the linked AIM account, though this is all handled by iChat. While your .Mac account no longer exists, if you are still able to use xxxxx@mac.com in iChat it may be possible that the AIM account it was linked to is still active. If you can gain access to that AIM account, you may be able to change the password from that end. Unfortunately, AIM is something that is outside of our ability to provide support or direction with.
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Jyn Meyer: right- and they wash their hands of macintosh as well...
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Jyn Meyer: since they just allow, basicly, apple users to use their software with their nicks
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Jyn Meyer: sort of like yahoo does with sbcglobal, etc
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Jyn Meyer: and they dont adm inistrate those names that are not affiliated with their company- just like I cant change my account info with a shared branch banking company- I would need to go to my actual bank to do that.
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Jyn Meyer: so, my nickname is in limbo
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Jyn Meyer: lol

10.21.2008

Yay! I cleaned my kitchen today. After dropping my husband off at work, the sunshine felt so good- I turned on a good African music CD and washed my floor by hand. I also wiped down my table which had milk splotches all over it from kid use. It's such a beautiful day today!
So spirits are up, the weather is nice and windy with sunshine- great time to clean the house out! My younger three and I are going to go pumpkin hunting in a few hours, so life is good.
-Jyn