2.22.2006

| P E R F E C T | Photo Cards

Kodak Easy Share Gallery

This is a great website. Formerly known as Ofoto.com, it is a wonderful place to upload your digital images and make announcements, invitations, and photocards out of- as well as just prints.

I used them 2 years ago when they were Ofoto to create the baby announcement for Jacob, and again this year for Eva's announcement (seen on the previouse post).

Best of all, they have wonderful customer service. I received my baby announcements today in the mail that I had ordered a few days ago (all done online) unfortunately, the picture of Eva was severely over saturated and dark.

I called their customer service line and told them of the probelm, and without making me re-send in the old announcements, they credited me for the price of the announcements AND credited me for a rush 2 day ship fed ex shipment credit. Apparently, there was a special Kodak touch advanced option selected that brightens the colors of the images on regular photos- however mine was perfect to start with, so it ruined it. He told me I could de-select that option to fix the problem.

Overall, I am very very happy with the experience of their services as well as the support I received when a problem occurred.
-Jyn

1 comment:

Maria Palma said...

Jyn,

It's great to hear about companies who provide service with no questions asked. They take your word for it and don't give you more work to do :)

~Maria Palma
CustomersAreAlways
The Good Life